Credit Management
For over 15 years, we have provided affordable and flexible credit management solutions that empower customers to restore their financial health.
ARM Collect
ARM is a large privately owned debt collection firm specialising in the Telecommunications and Utility sector.
ARF Collect
ARM is a large privately owned debt collection firm specialising in the Banking and Finance sector.
ARL Collect
ARL Collect is a credit recovery solutions provider, offering a range of collections options for organisations and government agencies. Designed to meet the needs of clients with both commercial and consumer receivables service requirements, ARL Collect create options for the involvement of collections and relationship professionals in the receivables management cycle. Established in Melbourne in 2003, ARL Collect has grown in scale and capability to become one of the most trusted debt recovery organisations in Australia. ARL Collect was acquired by PF Group Holdings PTY LTD in 2018.
State Mercantile
State Mercantile is a debt recovery provider who specialise in the collection of heavily overdue and delinquent accounts. Commencing business operations in 2004, State Mercantile saw the establishment of what is today, Panthera Group.
Panthera Finance NZ
Panthera Finance NZ is part of the Panthera Finance Group who are one of Australia & New Zealand's largest debt buyer and debt collection companies. This means we purchase debts from banks, phone and internet providers, power companies and other credit providers. Purchasing a debt means the ownership, and legal right and interest of the debt, is transferred to Panthera Finance New Zealand. We then work directly with individuals to manage and pay back the debt.
Panthera Finance
Panthera Finance is Australia’s leading privately-owned debt ledger acquisition and debt collection company. Founded in 2010, Panthera Finance is the cornerstone of Panthera Group, with offices across Australia, New Zealand and the Philippines. Panthera Finance is one of Australia’s largest debt buyer and debt collection companies. This means we purchase debts from banks, phone and internet providers, power companies and other credit providers. Purchasing a debt means the ownership, and legal right and interest of the debt, is transferred to Panthera. We then work directly with individuals to manage and pay back the debt.
Digital Platforms
At PFG, we integrate financial services with digital-first, data driven solutions. We have leveraged over a decade of knowledge to create meaningful progress in digital platforms that deliver for the clients they serve, and the customers they support.
PayQuest
The PayQuest system is Panthera’s internally developed customer relationship management tool. The CRM is designed specifically to provide collectors with all the information needed to monitor, process and manage accounts. Along with this, the tool has a variety of capabilities, from internal communications to easy-to-view analytics and reporting functions.
CrediBot
CrediBot is our internally developed digital collections platform that can be white labelled to enable businesses to automate their collections strategy, optimise their contact and strategy workflow and improve customer experience. The platform has been designed to keep both business’ and their customers’ data safe and secure. Working in partnership with Equifax, CrediBot has three platform offerings created for unique business requirements – CrediBot Express, CrediBot, and CrediBot Enterprise.