COVID-19: Supporting our Customers
Supporting our customers is our first priority at Panthera Finance, as we recognise that this is an uncertain and difficult time for customers who have been impacted by COVID-19.
We are committed to ensuring that our staff are trained to act with sensitivity and respect, and exhibit compassion and understanding towards our customers that may be experiencing financial stress through this time. As the financial impact of this emerging crisis grows, Panthera Finance have implemented a number of measures to help safeguard the financial wellbeing of our community.
Suspended the accrual of interest on all accounts for a 3-month period: These accounts will be later reviewed for a possible further interest hold.
Suspended the process of all new default listings for a 3-month period providing customers time to contact us to discuss suitable arrangements.
Offering flexible payment options: Please contact us on 1300 722 974 to discuss your options. Our dedicated Customer Care team is equipped to work with vulnerable customers, supporting them with a number of options and solutions based off their individual circumstances.
On behalf of everyone at Panthera Finance, we hope you are staying well during this period.